TROO+ FREQUENTLY ASKED QUESTIONS

Q:What is the warranty on Troo+ Products?

A: All Troo+ products carry a limited lifetime warranty.

Q:What type of glass is used in the manufacture of your doors?

A: Troo+ uses tempered safety glass that meets or exceeds all applicable standards.

Q:What are the standard heights for by-pass tub and shower enclosures?

A: 58" height for tub enclosures. 75" and 79" height for shower enclosures. The 79" height is usually used on tiled showers.

Q:Can a door or enclosure be built to a custom size or requirement?

A: Troo+ specializes in custom enclosures.

Q:What size door do I need to fit a 48" stall?

A: The actual opening the door fits in will vary from stall to stall. If you have the model number of the stall, we can cross reference for the correct door. If not, you will need the centerline measurements to get the proper fit.

Q:What type of metal is used in Troo+ shower doors?

A: Troo+ uses 6063 aluminum alloy with a T-5 temper or T-6 temper, as well as 304# stainless steel or chrome finish.

Q:Where are Troo+ enclosures manufactured?

A: Our manufacturing facilities are based in Shanghai, China.

Q:What is the lead time for a small order?

A: Typically, 25-30 days on standard units and 30-35 days for custom order units.

Q:I have seen what looks like a painted pattern on glass. What is it and how is it applied to the glass?

A: The product is known as ceramic frit and made of crushed glass and a color pigment. The design is silkscreened on to the glass and is melted into the surface of the glass during the tempering process, literally making the pattern part of the glass. Because of this, ceramic frit will never chip of flake.

Q:Do Troo+ doors fit standard fibreglass stalls?

A: Yes, Troo+ doors and enclosures will fit all current manufacturers' stalls.

Q:Will I need to make any cuts when I install a door?

A: Yes, we leave some of the parts longer than needed in order to account for out of plumb conditions.

Q:What is the thickness of the glass of the shower door products?

A: Troo+ shower doors and enclosures have a wide range of glass thickness options. like 5/32" thick, 3/16" thick, 1/4" thick, 5/16" thick, 3/8" thick, 1/2" thick.

Q:Are Troo+ shower glass panels certified?

A: Yes, all Troo+ shower tempered glass panels that are with EN12150/CSI/3C certification.

Q:What back wall materials can I use for Troo+ shower enclosures?

A: Troo+ showers can be used with any kind of wall. Most professional installers prefer tile wall which always complements the aesthetics and design of the shower itself.

Have more questions, simply contact us.

By Phone: 0086-21-6997-3165

Send an Email to: [email protected]